Appointments
Quick Info:
LOCATION : 10301 E State Route 350, Raytown, MO 64138
SCHEDULING : Member Services (816) 744-8030 | mypremisehealth.com
LINKS : Appointments | Registration | Eligibility & Cost | Services | FAQ
Appointment Scheduling
Appointments are required. Please schedule an appointment prior to arriving at the Raytown Schools Quality Care Clinic through one of the following methods:
Member Services: (816) 744-8030
My Premise Health
*Note: You must be registered to login to the website and app. Click here for instructions on one-time new patient registration.
Online*: mypremisehealth.com
App*: My Premise Health (available in App Store or Google Play)
Click here to learn more about My Premise Health patient portal
To schedule an appointment, sign into My Premise Health online or in the app and click the 'Schedule an Appointment' icon.
To send a secure message to health center staff, sign in to My Premise Health online or in the app and click the 'Send a Message' icon. To view sent and received messages, select 'Messages' from the Menu list.
Need Help? There are three ways to contact Member Services for My Premise Health assistance:
Call (816) 744-8030,
Email mypremisehealthsupport@premisehealth.com, or
Go to mypremisehealth.com and click “Contact Support”
If you have a medical question or need to contact Raytown Schools Quality Care Clinic providers, please use the secure messaging in My Premise Health.
Scroll down for instructions on:
How to Schedule an Appointment, How to Schedule a Virtual Visit, and How to Schedule a Wellness Coaching Appointment
First Visit Instructions
Prior to your first visit, you will be asked to complete new patient materials.
To save time, complete the paperwork before you arrive by logging in to mypremisehealth.com or through the app. Select eCheck-in to complete all required forms and verify your health information. Click here to learn how to eCheck-in.
If you are unable to provide your information via mypremisehealth.com, please plan to arrive 10 to 15 minutes prior to your appointment time to complete all necessary paperwork.
Bring your Driver’s License and Blue KC Member Insurance Card with you to your visit. Your insurance card is also available electronically in the MyBlueKC mobile app.
Scheduling Details
Appointments are Required: Please schedule an appointment prior to arriving at Raytown Schools Quality Care Clinic. This helps ensure you and your fellow staff members have the shortest wait times and best experience possible.
Scheduling for the First Time: If you are scheduling for the first time, you must first be registered with Premise Health. Click here for instructions on how to register.
Urgent Needs: If you have an urgent need and are unable to find a same day or next day appointment, please contact Member Services to see if they can accommodate you.
Virtual Visits Only Available for Certain Appointment Types: Virtual Visits by phone or video are only available for certain appointment types such as cold, flu, follow ups, lab reviews, medical questions, allergies, and prescription refills. Click here for information Virtual Visits.
Cancellations: If you are unable to make your appointment time, please call ahead to cancel or do so online or in the mobile app, out of courtesy for other patients and the Raytown Schools Quality Care Clinic staff.
RSQCC_My Premise Health_How to Schedule an Appointment.pdfHow to Schedule an Appointment
Step-by-step instructions on how to schedule an appointment at the Raytown Schools Quality Care Clinic using the My Premise Health app or online at mypremisehealth.com
RSQCC_How to Schedule a Virtual Visit.pdfHow to Schedule a Virtual Visit
Step-by-step instructions on how to schedule an Virtual Visit with Raytown Schools Quality Care Clinic providers using the My Premise Health app or online at mypremisehealth.com
For virtual visits, make sure to select phone or video when asked what kind of visit you would like
For wellness coaching, select the Wellness Coaching appointment type
For behavioral health counseling, select Behavioral Health appointment type
For physical therapy, please call to schedule an appointment