Patient Satisfaction

Quick Info:

Post-Visit Satisfaction Survey Results

At the end of every visit to the Raytown Schools Quality Care Clinic, all patients are offered an opportunity to provide valuable feedback on their experience during the appointment. The survey is anonymous and is conducted on an iPad before leaving the Clinic. Raytown Quality Schools and Premise Health value everyone's opinion, and wish to make the experience for you, your family and co-workers even better in the future. Below is a look at the most current survey results:

      • 95.1% indicated they waited less than 10 minutes from their original appointment time to be seen

      • 99.7% indicated they felt their privacy and confidentiality were maintained

      • 99.4% rated services as good or excellent

      • 98.8% indicated they were likely or very likely to use the Clinic again

      • 99.6% indicated they would recommend the Clinic

The following word cloud was generated with the comments from the post-visit satisfaction survey. The words are sized in order of recurrence.

Wanda's full success story coming soon!

Wanda's Story

"I know exactly what is going on with my health, have access and zero copays* for superior and convenient healthcare, medications, diabetes supplies and a health coach. Everyone should be so blessed." - Wanda


*Note: Preventive care and medications are available at no cost. Non-preventive care and medications may be available at no or low cost, based on the plan you are enrolled in. For information on cost, click here.

Rachel's full success story coming soon!

Rachel's Story

"...the center was able to get me in during a time of need, showed they cared about the situation I was going through, helped me get better quickly, and followed up." - Rachel

Privacy Policy

By law, your information cannot be shared with your employer without your consent, unless you are receiving treatment for occupational health or a work related injury.

Questions, Comments, Concerns

If you have a question, comment or concern regarding your experience in the Raytown Schools Quality Care Clinic, please contact Premise Health Member Services.